Author Archives: Jaclyn Crawford
As a contractor in any trade, you know it can be a competitive business. When you receive a lead from any source, you should keep in mind that there are other pros who want their business just as much as you do. So, you must ask yourself the question, how are you different than the rest? CONTINUE READING
CraftJack is pleased to announce the addition of another new service to the CraftJack Lead Manager. As of today, contractors can sign up for waste removal services.
Pools are a luxury item for many homeowners, large and small. Homeowners are seeing more and more value to installing one to their home. However, this is not a DIY project. For a safe and successful pool installation, homeowners must call a pool contractor. Though the work may have seasonal effects, current trends show that business is steady and good for those in the industry.
As a pool pro, you may be wondering what the future of the industry looks like? We have some insights here that should help you plan and prepare for new customers. CONTINUE READING
Small business owners strive for success. However, is there an aspect of your services or business that could be holding you back from giving 100% customer satisfaction?
Consider the last time you’ve used a service. How many times have you said, “They were great… but.” Don’t let your customers say the same about your business. It’s time to figure out what’s holding you back from getting excellent reviews and more referrals. In the video below, Noah shares how you can figure that out for maximum success. CONTINUE READING
CraftJack is pleased to announce the addition of another new service to the CraftJack Lead Manager. As of today, contractors can sign up for testing and abatement services. CONTINUE READING
For any small business, a customer complaint is bound to happen at some point. While you may go the extra mile to provide the best service to your customers, there could be an incident that’s talked about.
While negative feedback can be discouraging to you and the success of your business, it doesn’t have to be. In fact, if you respond appropriately, it could actually benefit both you and the customer. Here are a few tips to better handle customer complaints to keep your business successful. CONTINUE READING
When it comes to your work, do you consider yourself to be reliable and helpful? While you may think of these as small details, it can go a long way in the success of your business.
Reliability and kindness are two qualities that make great contractors stand out in the eyes of the consumer. In the video below, Noah explains how the video store concept of “be kind, rewind” can relate to your business. CONTINUE READING