Contractors have valuable skills that are needed by many, regardless of trade. There are many home projects that truly take an expert, which means people call you as a pro to find and fix problems. You’ve worked hard to develop your skills and are running a successful business because of it.
Would you ever consider donating your skills and time to a worthy cause? Some contractors may think this idea is crazy, but there are many benefits volunteering has to you and your business. Here are five ways volunteering can help your business. CONTINUE READING
All business owners should prepare for and know how to identify and manage disagreements. As the leader of the company, you have the responsibility to prevent and minimize risk and loss on a job. Take action before a situation escalates to give yourself the best chance of avoiding a legal dispute. CONTINUE READING
Roofing is a business that truly needs a pro’s expertise. As a necessity of the home, it’s important that your work is well done. From fixing missing shingles to installing a new roof, homeowners rely on you to ensure their homes stay comfortable and dry. CONTINUE READING
When you think about your marketing efforts, how do they differentiate you from the competition? Knowing what makes you unique from other contractors can help you with your sales efforts and explain to customers why you are the best for the job. CONTINUE READING
A deck is viewed as an extension of the home, for those who are lucky enough to have one. For many years, it has been a question of having enough space in the backyard. But with new and innovative technologies in the construction of backyard decks, this is changing. CONTINUE READING
A common tactic for contractors to use to gather more leads is referrals. Referrals come from loyal customers who appreciate your work enough to pass your name along to friends, neighbors and family. But gaining a valuable referral isn’t as simple as showing up and doing a good job. You must make an overall great impression. CONTINUE READING
Pros know success on the job goes beyond the scope of the project. By providing exceptional customer service, it can lead to future jobs and possible referrals. That’s why understanding what it takes to have good contractor etiquette is so important. CONTINUE READING
Let’s say you receive a lead or prospect who isn’t your ideal customer, or makes it clear that they’re in the stage of collecting information. This is where you have a choice to either start building trust with this lead or take no for an answer and hang up the phone.
The truth is, you’re losing out on potential business by shutting down this type of call. It’s important to hear the customer’s needs and discuss your services. “Not interested” can take on many meanings, from not ready to purchase to just shopping around. By not approaching these prospects strategically, you’re missing out on future sales and opportunities. See how to turn undecided leads into future business for your company. CONTINUE READING