Author Archives: Jaclyn Crawford

Video: Learn Something From Everyone

When was the last time you self-evaluated your work and operations? Many times, we can go months without looking inward at what we can learn and where we can improve. It’s important in any industry to always seek ways to continue growing, to better yourself and to better your business.

One of the best ways to learn new things is by listening to customers and their stories. As Noah explains below, some pros may have forgotten that no matter how long you’ve been in the business, you can always improve.

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Video: Providing Estimates Is NOT A Favor

Sincerity can go a long way and that starts with your very first sales call. As soon you receive that lead, give the homeowner a call (after all, you receive a 10% discount). As you call, remember that real people are on the other end. They should feel like you’re calling to help them. A consumer should never feel like they are inconveniencing you and that all starts with your tone and sincerity.

As Noah explains below, some salespeople forget these very basic, yet important aspects of sales or estimates over the phone. See how a negative or insincere tone can ruin your chances of closing the sale.

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