Author Archives: Account Management Team
When you’re a one-man shop, it’s hard to make time for everything, especially when you’re busy out on jobs. Sales should be your number one priority because without it, you don’t have a business to run. Customers are very in tune with what they do and don’t want when spending their hard earned money. Why not take some time to brush up on your sales skills and become the person they do want to hire?
Even sales experts make time for practice and reviewing the fundamentals. Don’t get caught off guard the next time you’re trying to close a deal. Instead, prepare for a win. See below to learn sales techniques and strategies tailored to small business owners that you’ll be able to implement immediately.CONTINUE READING
While much of your business depends on referrals and the quality of your work, more often than not, a potential client is going to look up your information, be it on your website, social media pages or CraftJack profile. When they do, the very first thing they will look for are reviews.
They want to know what other homeowners are saying about your work. They want to see and hear what it’s like to work with you on a home remodeling project. Fortunately, CraftJack has a feature that lets all service professionals immediately request reviews from past leads in the CraftJack Lead Manager.CONTINUE READING
Homeowner reviews are one of the best marketing assets you have at your disposal. You have heard form us via our blog, newsletter and account managers, but needless to say, we are not the ones paying your bills. Homeowners are. That is why we went out and talked to an actual homeowner who hired a CraftJack contractor for their bathroom remodeling job.
Alex, who works in commercial construction, wanted to gut both his guest and master bathroom. Being in the industry, Alex knew a thing or two about bathroom remodeling. Therefore, he designed both bathrooms and was looking for a contractor who could make his vision a reality.CONTINUE READING
We know how many lead generation companies are out there and as such, CraftJack is constantly looking for ways to improve and differentiate our service from the pack. Nonetheless, one of our biggest differentiators is a perk that we have offered since we started: dedicated account managers.
Unlike many other lead generation companies, CraftJack assigns each and every contractor a dedicated account manager. Your account manager is the one answering your emails and phone calls, altering your budgets, pausing your account and much, much more. But besides a friendly companion, dedicated account managers bring a few key advantages other lead generation companies simply can not match.CONTINUE READING
Back in 2013, as a new lead gen company on the block, we decided to be the exception rather than the rule. CraftJack introduced our speed-to-call discounts for our loyal CraftJack contractors. Since then, our service professionals have saved over $1.2 Million. When a contractor receives a discount from a CraftJack lead, our pros average a 17% savings.
While I can not speak for other lead generation companies, CraftJack opens your doors to lead discounts, no matter the types of leads you are receiving.CONTINUE READING
Customers today want more than just a good contractor. They want to see behind those closed doors. They want to see how you work before they hire you. They want to envision what it’s like to work with you before they sign on that dotted line.
Well, there are two terrific mobile phone apps that are perfect for streaming behind the scenes of your business: Meerkat and Periscope. Watch below as Noah explains exactly how you can use these simple apps.CONTINUE READING
December is always the slow season, but that doesn’t mean the work stops. The end of the year is the perfect time to go back, learn and evaluate your business from the past year. What new aspects of your business worked? What new ventures did not work? These are just a few of the many questions you should ask yourself every December.
Fortunately, Noah sat down to discuss how you can evaluate your business this past year and how you can develop your business to new heights in 2016.
Then again, if you need some extra motivation this December, please see 5 Videos That Will Undoubtedly Motivate You This Slow Season.CONTINUE READING
There comes a time when you have to say no to potential clients. While it seems counterintuitive to tell a potential customer “no, I don’t want your business,” scheduling conflicts, project conflicts, employee conflicts and payroll conflicts can all prevent professionals from taking on new business.
The art of saying no can’t go underappreciated. Below, I will explain why we tend to say yes, as well as five simple ways to say no without offending a potential (future) client.CONTINUE READING