Author Archives: Ross Gordon
As a member on a number of contractor forums, it seems that every day another user posts the same question: “What is the best lead generation site for contractors” or “Has anyone tried?”
These types of posts tend to get replies ranging from flattering to furious. XYZ Contractor swears by a company while ACME Contractor swears AT the same company and Joe The Plumber damns ALL lead generation companies to hell.
So, who should you listen to?
We are excited to announce some major changes to the CraftJack Lead Manager. These changes will provide you with more tools to win jobs and track your results as well as earn more discounts through CraftJack. CONTINUE READING
Well, 2011 is behind us. Smart contractors will look back on 2011 and spot trends in their industry so they can make changes for 2012. And we wanted to help by providing some demographic data for all the house painting leads we received in 2011.
Here is a breakdown (highlights below the chart):
If you are a home improvement contractor, chances are you get a good number of sales calls, emails, postcards from a lead generation company trying to sell you their leads.
Assuming that a lead generation site is a good strategy for your business (that’s another topic all together), how should you decide which company is right for you? Here are some important things to consider when working with a home improvement lead generation company:
One of the technologies we offer contractors who use CraftJack is the ability to automatically track every call they make to each lead. This makes it easier for contractors to keep track of which leads have been called, when the last call was, and how long it took them (or their sales team) to make the first call. In the future it will let our system help contractors improve their follow up process by analyzing call data.
Today I was browsing through the call logs in our system. I was shocked when I saw a call that a contractor made to a lead we sent them that lasted 105 minutes!
That’s definitely a record for our system and it’s great to see contractors using our system to build great relationships with homeowners.
What’s the longest call you’ve ever had with a homeowner?
Let’s face it, when it comes to following up with leads, not all contractors are as diligent as they should be. Often times contractors loose jobs to other contractors with stronger follow-up processes, throwing away thousands of dollars of potential revenue.
Here are four ways contractors can improve their follow-up process to schedule more estimates and close more leads: