Category Archives: Homeowner Trust 101

Customer & Contractor Transparency

When you start working with a new customer, it’s more than just a job. You have the chance to win over a customer for life. That’s why it’s important to build trust from the minute they answer the phone.

Transparency is vital when looking to build trust. Both parties involved must communicate effectively to ensure a good working relationship. Here are a few ways you can grow customer and contractor transparency. CONTINUE READING

Homeowner Trust 101: The Importance Of An Itemized Quote

When you see a new opportunity for a job, there’s a lot that you can do to help you win the work. Getting in touch with the homeowner quickly, answering any questions and referring them to your updated website are all a few things that can help win the job. However, an itemized quote can be what really sets you apart from other contractors.

While providing an itemized quote does take time, it can be what helps you to win the job and even gain a repeat customer. If you’re ready to put together an estimate that will impress, here are a few tips.

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Homeowner Trust 101: How To Educate Your Customer

Everyone has their own expertise and specialty. Asking questions to learn more about a problem is natural because you want to work together with a business to better understand the service they provide. Contractors are no different.

Taking the time to educate your customer is an important part of sales, customer loyalty and retention. See a few ways you can educate a customer on your services. CONTINUE READING

Homeowner Trust 101: Financing Options For Customers

Editor’s Note: One way you can gain homeowner trust is by helping your customer navigate the tricky world of financing for their project. Today, we have guest author Andy Misek of Finance Guru sharing information on financing options for customers. This guide will hopefully help you answer any questions that come your way about financing!

Many times, people can’t outright pay for home improvement projects with cash. Large scale projects such as getting a new roof, replacement windows, and a kitchen remodel can cost thousands and thousands of dollars. However, these improvements need to be done so many homeowners turn to finance. CONTINUE READING