Category Archives: Miscellaneous

¿Qué es un “lead” (cliente potencial)?

ClientePotencial

La palabra “lead”, en referencia a una estrategia de mercadeo o publicidad, es una palabra del inglés que no se puede traducir fácilmente al español, pero sin embargo hace referencia a un cliente potencial. Lo interesante de esta traducción no literal es que no se trata de cualquier cliente en potencia, sino de uno que ya ha mostrado cierto grado de interés en un producto o servicio ofertado por un contratista, por lo que se puede convertir, con el trabajo adecuado, en una venta sólida y hasta un cliente permanente. Es por esto que la principal meta de cualquier contratista debe de ser generar  cuantos “leads” o clientes potenciales le sea posible, manteniendo su interés con contenido relevante y ofertas específicas que pueden ser aplicadas a su compra. El hacerlo coadyuvará al crecimiento de la empresa y la generación de más y más contratos a mediano y largo plazo.  Si usted busca generar un alto número de “leads” o clientes potenciales, en CraftJack tenemos un equipo especializado que podrá ayudarle a alcanzar sus metas, así que no lo dude más y ¡póngase en contacto con nosotros hoy mismo!

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Fine Tune Your Engine – A Contractor’s Guide To Business Roles

Each contractor has a unique set of skills – from remodeling kitchens to rewiring homes or fixing plumbing issues, big and small. However, to run a successful business, you must tackle other important roles in your business such as: CONTINUE READING

Como Reclamar Su Negocio En Google My Business

GoogleMyBusiness

Al paso de los años nuestra dependencia del internet ha incrementado de manera exponencial. Al mismo tiempo, Google, que apareció apenas hace unos 20 años, ha crecido y expandido su funcionalidad para convertirse en una herramienta indispensable en todos los ámbitos de nuestra vida y se ha vuelto especialmente útil para promover negocios a nivel local que antes no tenían esa opción de visibilidad. Esa es la belleza intrínseca de Google My Business, ya que permite mostrar una gran cantidad de información sobre un negocio local que de otra manera no estaría disponible, incluyendo los horarios de operación, ubicación exacta, fotografías, opiniones de los usuarios, y muchísimo más. Si esta es su primera experiencia con Google My Business, continúe leyendo para aprender más sobre como agregar o reclamar su listado para poder atraer más clientes en su área de influencia y hacer crecer su negocio. En CraftJack, nuestros especialistas pueden ayudarle a maximizar sus recursos con clientes potenciales para obtener el crecimiento empresarial que usted siempre ha deseado. ¡Pregúntenos como!

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Can Your Business Go The Distance?

Are you ready to reach new heights with your business? We believe you can overcome your speedbumps, navigate your roadmap and so much more.

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Limiteless Possibilities For Positive Reviews

Limitless Reviews

In a digital world, it’s now more important than ever to be cultivating reviews online from happy customers. And the number of reviews matters. According to a 2020 BrightLocal study, “customers require a business to have 40 online reviews before they trust their average star rating.”

If you haven’t done so before, look at your online reviews and your star rating. Online reviews present endless possibilities for new and repeat business; they’re an invaluable part of any contractor business. Make 2021 the year of no limits when it comes to positive reviews.

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How To Handle Multiple Jobs At Once

How To Handle Multiple Jobs At Once

If you’ve spread the word about your business, utilized lead generation techniques, and have loyal customers, it’s likely that there may be a time that you must juggle multiple jobs at once. While the income is great, a small mistake can ruin your reputation with the customer or impact the overall project.

Taking on more than one job at a time takes careful planning, attention, and communication. If you’re finding yourself in this situation, we have a few tips that may help you stay organized and be successful. CONTINUE READING

¿Cómo Iniciar Un Negocio De Techado?

¿Cómo Iniciar Un Negocio De Techado?Una de las mejores cosas que nos puede suceder en la vida es tener la oportunidad de trabajar en una profesión que disfrutamos. Sin embargo, el convertir esa profesión en un negocio rentable que pueda mantenerte a ti, a tu familia y a tus empleados es algo completamente distinto. Si deseas iniciar tu propio negocio de techado, los siguientes consejos son exactamente lo que necesitas.

Uno de los puntos más importantes para iniciar un negocio de techado es una buena lista de clients potenciales. En CraftJack hacemos el trabajo por ti. Contactanos hoy y averigua como te podemos ayudar.

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How To Find Landscaping Jobs Near Me

Lawn mower cutting green grass in backyard

Other than being a master of your trade, three of the most important aspects of a successful landscaping business are: having quality lead generation, bidding jobs correctly, and landing the job. Many contractors are top-notch tradesmen but may not know how to generate more landscaping leads.

Another scenario is they have the landscaping leads, but they may not bid accurately and end up losing money, or they bid too high and don’t get the referrals and repeat customers they would with a more accurate estimate. Here are some tricks of the landscaping trade.

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Customer Service Best Practices For Home Contractors

Any business needs to have great customer service, but home contractors have the unique experience of providing it in the client’s home. This one-on-one experience needs to be perfect in order to ensure repeat business and referrals.

A good experience is one of the only differentiators you have apart from your level of expertise. With that in mind, here’s what you need to do to become a home contractor of choice in your area. Here are eight ways home contractors can differentiate their business with customer service.

Are you looking for more leads in your area? Sign up with CraftJack today an connect with customers near you.

1. Provide Quick, Free Estimates

No one wants to pay for an estimate, and they don’t want the process to take too long. One of the first questions someone is going to have is, “How much is this going to cost?”

Sometimes, it’s good to avoid the topic of cost until you’re sitting face-to-face with a potential customer. However, some people won’t even meet with you until they have an idea of what your prices are. It’s up to you to decide what is most appropriate for each customer.

2. Set Realistic Expectations & Wow Them

When you’re planning, make sure your goals are achievable; leave room to exceed your customers’ expectations. This way, your customers will be less likely to be disappointed.

And when you leave room to exceed their expectations, there’s a better chance that they will leave you a positive review or refer you to a friend. Word of mouth marketing is likely your best form of marketing, so it’s important to set yourself up for success in this area.

3. Give Customers Free Stuff

This is another way to market yourself while “wowing” your customers. Invest in some branded items to hand out to your customers after you complete a job.

Try to choose items that are shareable, like pens, notebooks, and hand sanitizers. These items help with referral-based marketing because they can start a conversation about your business.

4. Follow Up

Your job as a business owner isn’t done when the work is done. Make sure you follow up a few weeks later to see how your client is doing.

They might have issues that should be addressed that they didn’t want to call you about. This is your chance to step in and save the day. If all is well, you can thank them and ask for an online review.

Checking in afterward shows that you care and make them more likely to call you in the future and refer you to a friend. If you go silent after finishing the job, they’re likely to forget about you.

5. Address Issues Quickly

If a client has a complaint, you need to fix the problem quickly. Apologize, fix the problem, and offer a discount or upgrade.

The quicker you solve the problem, the less likely they will be to go somewhere else next time. You can’t just have good customer service when things go well. Mistakes will happen, and you need to be prepared with a plan of action.

6. Manage Your Online Presence

It’s not enough to have an office, phone number, and email address anymore. Make sure your business also has a presence on at least one social media platform, preferably Facebook. The built-in messenger app on Facebook gives potential clients another way to contact you.

And if you don’t have a website yet, you absolutely need one. Most people will look for a website before calling you. If you don’t have one, that’s a reason for them to call someone else.

The more ways potential clients can contact you, the better. The internet gives you many different places they can find you. You just have to manage and check them regularly.

7. Be Available

It’s great to have a lot of ways available to contact you, but it doesn’t mean anything is they call, email or message you and then no one answers. Try to have every contact method available on your phone with notifications. This will ensure you never miss something.

If you’re worried about being bombarded with notifications, invest in a separate business phone. That way, you can turn it off during your off-hours. Work/life balance is important, and keeping your work on a separate phone helps a lot.

8. Choose Your Customers When You Can

If you’re just starting out, you likely can’t be picky about who you work for. However, your goal should be to get to a point where you can choose who you work for.

Most businesses wait for the phone to ring and take whatever job they can get. Great businesses seek out their ideal customers and win their business. You’re more likely to provide a great experience if you have a good relationship to start.

Even if you are just starting out, it’s a good idea to figure out who your ideal customer is and start marketing to them. It never hurts to build an email list of prospects that you can start building a relationship with.

About The Author:

Jennifer Bell is a freelance writer, blogger, dog-enthusiast and avid beachgoer operating out of Southern New Jersey. She writes on behalf of Prime Electrical Services, an electrician in Cherry Hill.

The Hardest Contractor Jobs In America

With DIY home renovations on the rise and heavily edited home improvement shows blurring the line between reality and entertainment, it’s easy for everyday Americans to misunderstand how much physical labor and hard-earned skill is required for most contractor jobs.

The question remains: What sort of work is most physically grueling and what’s hardest to learn and master? In order to find out, we surveyed 1,609 contractors and 652 consumers, asking them to rank 32 types of contractor work. Check out the results below.

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