Mobile phones have transformed the way we connect, interact and do business. If you’re like most people, your phone probably comes with you wherever you go. My guess is there are things you like and don’t like about always being attached to your smartphone.
But when you’re running a business, it’s not always about what you like. It’s about finding out what your customers like, how they’re using technology and the methodology behind their purchasing decisions. See how to optimize your mobile phone for business so you can close more deals.
Connect your business email account to your phone so you can stay on top of customer questions and requests. If you’re out on a job, or can’t get back to the office during the day, then you can work virtually from your phone so you don’t miss any important messages.
If you’re interested in doing more than just email on your smartphone, then look into some of the apps they have out there. You can find an app these days for just about anything such as file sharing, electronic signatures and collecting payments.
When you optimize your smartphone for business, you can rest assured that current and potential customers will appreciate your prompt replies. With your phone, you have the option to call, email or text coworkers and customers to help them solve issues faster. There’s also a great opportunity here to close more business. The quicker you can get in contact with a potential customer, the better the chance you’ll have to win the job over the competition.
Organizing your contacts, calendar and task lists should be your first order of business. Add appointments and events to your calendar so you don’t have to try and remember your schedule in your head. Save contact information digitally so you can easily access it from your smartphone or laptop. There are some good apps out there for managing projects, taking notes and storing and sharing files.
If you’re on the road a lot or bouncing around from job to job, use your phone’s GPS and map function to get you where you need to go in an efficient manner. This way you’re less likely to get lost or be late for an appointment.
Social Media is all about sharing and exchanging information online. Your phone is a great tool for staying connected when you’re out of the office, or out in the field. No matter what your platform of choice (Facebook, LinkedIn etc.), they all have an app feature that you can download in order to stay connected to your customers and prospects. Use social media to build and maintain business and personal relationships, and use it to build online trust and credibility with your customers and community.
The following list contains additional ways your smartphone can help you manage and grow your business:
- Create an online profile to showcase your knowledge and expertise.
- Collect and display customer reviews.
- Use social media as another avenue to earn new business.
- Virtual meetings and live chats.
If you’re part of the CraftJack network, then you have the ability to manage leads, secure jobs, request homeowner reviews and edit your profile all from your mobile phone. If you’re not part of the network, but are interested in hearing more, please call one of our dedicated account managers at 866-332-7134. They’ll tell you how we can help you grow your business and answer any questions you may have. Click here to learn more about how CraftJack can help you get more leads.
We live in a digital era where smartphones are the gateway to new information and connections. Your customers are using mobile to make purchasing and product decisions, so it’s time to join the conversation. Use some of the tips outlined in this article to better manage your business online and stay connected to your customers.