Why Video Is King

Video is quickly becoming the most popular form of content homeowners engage with. Video lets you provide an experience. Video is storytelling. Video brings your referrals inside your business. Video gives you the upper hand against your competition.

As simple as it is, video is king and fortunately for you, it is very easy to shoot, create, share and market. Watch below as Noah explains all the benefits of video and how you can start shooting quality videos today! CONTINUE READING

Video: How To Contact Old Referrals

The fall is the perfect time to plan ahead. We must always stay hungry for business and a great way to accumulate new leads and stay busy during the slow months ahead is by ramping up your email marketing campaigns.

We recently wrote about the benefits and intricacies of email marketing, but we also wanted to show you how you can target your past and current referrals via the CraftJack Lead Manager. CONTINUE READING

6 Trade Show Benefits

Have you thought about attending a trade show recently? Unsure of how your business can benefit from the experience? Here are a few things to ponder that can help you decide whether a trade show is right for you. CONTINUE READING

Connecting With Consumers: The Secret To Social Media Success

We have spent the last month explaining how social media can help your business and what platforms you as a contractor should take advantage of. With both in the rearview mirror, it’s time to talk about the type of content, imagery, blogs and videos you should be sharing on social media.

The key to social media success is connecting with consumers. A homeowner needs to feel as if you are talking to them and only them with every single Facebook post, Pinterest image, tweet, video and blog post. Your target audience may be broad, but each message needs to feel individualized. CONTINUE READING

How To Use Customer Complaints To Enhance Your Brand

Dealing with an irate customer is usually not the most pleasant task. However, it’s something we all have to deal with at one point. It is vital for you and your business to know how to take a customer complaint and turn it into a positive experience. Complaints are great because they tell you the services your clients are not happy with and also give you the opportunity to address the issues at hand. CONTINUE READING

Homeowner Survey: See Their No. 1 Fear

It’s always important to know your audience. Other than calling everyone in your area, the only way to find out how homeowners really feel about the industry is through a survey. Well, our friends at HomeAdvisor recently ran a survey, asking homeowners about the home improvement contracting industry. As you will see below, some of the results will not only shock you, but change the way you engage with your next referral. CONTINUE READING

See How The CraftJack Lead Manager Works

Simplicity is the key to any business and lead generation is no different. As you recently read in What Lead Generation Is & What It Is Not, home improvement lead generation is different than other lead generation industries.

In short, contractors pay to get contact information of those interested in home renovation. Now that we have a basic understanding, it’s time to simplify the CraftJack Lead Manager system even further by explaining exactly how it works and how it can help you close your next deal! CONTINUE READING

6 Tips For Managing Angry Customers On The Phone

Angry Customer on Phone

No matter what industry you’re in, whether it be home improvement, auto sales or even professional sports, you’re going to hear your fair share of complaints over the phone. When people have an issue with your brand, they are going to call to complain. Since you can’t control how other people act, you must decide how you’re going to respond. CONTINUE READING

How The Laws of Persuasion Can Help Your Business – Part 3

If you’ve missed Part 1  or Part 2 of using the laws of persuasion to help your business, I recommend you get familiar with them to understand some of the principles behind people’s decision making. While this is the final post of that information series, it will not fall short of sharing what you need to see improvements.  By evaluating and applying these next few laws of persuasion, you will be well equipped to see great changes in the present and future. CONTINUE READING

How The Laws of Persuasion Can Help Your Business – Part 2

We’ve seen from Part 1 of using the persuasion laws that it could greatly assist in people’s decision making process. As I will discuss more thoroughly in this post, we tap into a few that can make more of an impact in receiving a quality business turn around with clients. Could this work for you? You may seem a bit skeptical, but by applying these next few laws of persuasion to your business methods, you can yield some pretty incredible results in the long run. CONTINUE READING