10 Tips To Start A Contracting Blog

The marketing world has drastically changed over the last few years. Not only are businesses encouraging their fans to push their products via word of mouth referrals, but many businesses are making a killing by publishing daily content, or blogs to their website and social media channels. After all, 81% of U.S. online consumers trust information and advice from blogs.
CONTINUE READING

5 Ways to Keep Sales Reps Motivated

Managing a team of sales reps is an ongoing challenge in keeping the energy high, staying motivated and increasing productivity to continue producing great results. Not an easy task, but one that is vital to the longevity and success of your company’s future at every level. Remember, your sales reps are the front lines of your business. They will often be the first impression a prospective customer has of your business, and the conduit for effectively communicate the quality and care of service you offer the world. Here are 5 ways to keep your sales reps motivated and productive:
CONTINUE READING

Is Your Voicemail Message Scaring Off Customers?


A few weeks ago my colleagues and I had an interesting revelation while discussing several common obstacles some contractors face when purchasing leads. Occasionally, one might feel let down by a lead they received, called, but never heard back from. For the sake of this example, lets assume the lead was called within a reasonable amount of time (see here for past article on this topic) but no one answered the phone prompting the contractor to leave a message. Perhaps they called back a few more times with the same results. It’s an unfortunate reality of lead generation and should be factored into calculating one’s return on investment (ROI) when determine the success of the program for each individual. But I digress.
CONTINUE READING

Your Leads May Have A 2nd Life

Buying leads is often a necessity for many small businesses as a well established form of advertising, to increase a company’s work flow. Here at CraftJack, we often stress the principals of one’s close ratio in factoring the cost per job versus the more commonly used (and frequently misguided) cost per lead. An example I have been known to use by comparison is advertising your business on a billboard by the side of the highway. Assuming an average of 5,000 cars drive past the sign in a given period and 5 calls (not projects) were a direct result of that advert, you wouldn’t call and request a refund for the other 4,995 cars. You would absolutely need to find out how much business you received from commuters who called after noticing the sign to accurately calculate what your cost per job was in order to determine if that billboard is a profitable form of advertisement for your business. The same is true for lead generation.
CONTINUE READING

How Mnemonic Devices Can Help Your Sales Process

My father, who was in the insurance sales business for 30+ years, used to have this incredible trick he used in sales. Ever since I can remember, he always wore a watch on his wrist. Nothing overly fancy, but a nice watch. And on the crystal face of his watch there was always a very small neon green dot sticker. Now, my father, being the quintessential sales personality that he was, would always address one’s curiosity the same way when asked about the presence of the green dot. It would go something like this:

Client: What is that green dot on your watch?
Dad: Do you have any friends or coworkers in need of long-term disability insurance?

CONTINUE READING

The Benefits of Hiring a Subcontractor

The home improvement industry, like many others, has a wide variety of offerings when it comes to choosing a contractor for one’s project. One of the best pieces of advice for any homeowner making a decision is to allow 3-4 companies to submit an estimate for their work on a project. This allows for  objective comparisons by measuring a company’s history, references, quality of past project, capability of meeting your needs, and most importantly, the ability for the homeowner to make a decision based upon their personal gut feeling when face-to-face.

The variety of contractors submitting bids for the same project can range from small independent contractors working from a van, to large general contracting companies with a dozen crews on both commercial and residential projects. If you fall into the former category and are running a company on a smaller scale, networking with other contractors can allow for greater exposure and revenue through hiring subcontractor. This can help to increase the amount of work you are able to manage simultaneously and allow your company to fulfill specialty requests that you may not currently employ anyone with those skills.
CONTINUE READING

3 Ways Forums Can Generate Leads

Seeing as you are reading this blog post right now, chances are you are savvy enough to navigate the internet and are already using some form of lead generation online. Many contractors and small business owners find helpful information to better improve their own businesses while reading websites, blogs and forums online. These are great sources for finding out the latest innovations and hot topics surrounding your professional field. There are plenty of great forums out there where contractors, like yourself, actively participate in group discussions about anything pertaining to their specific industry and where homeowners can ask for expert advice. Here are 3 ways you can increase inbound leads though online forums:
CONTINUE READING

Your 3-Step Checklist For Every Job

Most contractors don’t set out to do a job with mediocre end results. They want their work to shine. To speak for itself. To look so good  that homeowners can’t stop talking about it with their friends. This seems obvious when we stop and think about it. The problem is, we don’t often stop and actually think about it.

You may find yourself caught up in the rush of the day-to-day events and tasks, getting from one job to another, picking up supplies, and tending to your own family’s needs that the quality control check list of any project has the potential to fade and fall by the wayside.

Here are 3 quick points for any contractor to rate themselves on before completing any project:
CONTINUE READING

Demographics For People Seeking House Painters in 2011

Well, 2011 is behind us. Smart contractors will look back on 2011 and spot trends in their industry so they can make changes for 2012. And we wanted to help by providing some demographic data for all the house painting leads we received in 2011.

Here is a breakdown (highlights below the chart):
CONTINUE READING

6 Tips To Get More Work During The Slow Season

Ah, the winter. A festive season full of holiday joy, family bonding, and gift giving. And while gift giving tends to mean the high-point for many retail stores, it also means a major dip in home improvement spending.

November through January tend to be the slowest three months for almost every home improvement trade as people save their money for holiday gifts. Add to that the fact that the winter makes it near impossible to do any exterior home work in many parts of the country and you can understand why your lead volume drops this time of year.

Here are six ways you can drum up more business during the slow season.
CONTINUE READING