When you start working with a new customer, it’s more than just a job. You have the chance to win over a customer for life. That’s why it’s important to build trust from the minute they answer the phone.
Transparency is vital when looking to build trust. Both parties involved must communicate effectively to ensure a good working relationship. Here are a few ways you can grow customer and contractor transparency. CONTINUE READING
As a member on a number of contractor forums, it seems that every day another user posts the same question: “What is the best lead generation site for contractors” or “Has anyone tried?”
These types of posts tend to get replies ranging from flattering to furious. XYZ Contractor swears by a company while ACME Contractor swears AT the same company and Joe The Plumber damns ALL lead generation companies to hell.
So, who should you listen to?
When you see a new opportunity for a job, there’s a lot that you can do to help you win the work. Getting in touch with the homeowner quickly, answering any questions and referring them to your updated website are all a few things that can help win the job. However, an itemized quote can be what really sets you apart from other contractors.
While providing an itemized quote does take time, it can be what helps you to win the job and even gain a repeat customer. If you’re ready to put together an estimate that will impress, here are a few tips.
Editor’s Note: One way you can gain homeowner trust is by helping your customer navigate the tricky world of financing for their project. Today, we have guest author Andy Misek of Finance Guru sharing information on financing options for customers. This guide will hopefully help you answer any questions that come your way about financing!
Many times, people can’t outright pay for home improvement projects with cash. Large scale projects such as getting a new roof, replacement windows, and a kitchen remodel can cost thousands and thousands of dollars. However, these improvements need to be done so many homeowners turn to finance. CONTINUE READING
The relationship between a contractor and a homeowner is more than just getting the job done. A good contractor will work to not only give them a great service but also put their fears at ease by increasing homeowner trust.
Homeowner trust is key when it comes to gaining repeat customers. It’s a great way to create repeat customers and positive reviews. In the next few week’s we’ll be sharing a few tips and best practices to earn homeowner trust. CONTINUE READING
If you’ve been with CraftJack for a long time or maybe just starting out, you might be wondering where we get our leads from. After all, one of our big benefits at CraftJack is qualified, verified leads. I assure you, it’s not magic! I’m here to share where leads come from.
Many of our leads come from various sources and transparency is key. I’ll share how CraftJack connects you with homeowners who are looking for your services. CONTINUE READING
Cleaning pros are in demand. From services like regular house cleaning to deep cleaning drapes and fabrics, there are so many ways pros can not only find new business but retain loyal customers.
Are you finding the right customers for your business? Let CraftJack help. In the video below, see the ways CraftJack can help you find more cleaning leads in your area, and other resources we provide our contractors. CONTINUE READING
From maintaining lawns to adding water features, landscaping contractors really can do it all! But, do your customers know that? Here at CraftJack, we can help.
If you’re a landscaping pro looking for more leads in your area, you’ve come to the right place. On top of helping you find more jobs near you, we also offer our pros dedicated account management and a unique Speed-To-Call discount. Watch the video below to see how CraftJack can help you. CONTINUE READING
Now that you’re a CraftJack pro, we hope that you’re using all the tools we offer to make your business successful. After all, we’re here to help you connect to homeowners in your area.
However, everyone starts with different expectations. Like anything new, I’m sure you’ll be spending a lot of time learning about your service. Here are a few tips to help guide you if the number of leads and estimates are not meeting your expectations. CONTINUE READING