Killer Words: What to Avoid When Talking to Customers

In almost every industry, customer interaction is a necessity. It’s at this critical stage where companies can make or break their future success by how they respond to product or service issues, customer complaints and overall negative feedback.

While service pros or contractors may require their employees to respond in certain ways during sensitive situations, knowing what to say is not nearly as important as knowing what NOT to say. When working with customers through challenging situations, these four reactions should be avoided at all times. CONTINUE READING

What Makes CraftJack’s Roofing Leads Unique

Are you a roofer looking for more leads in your area? It’s always a good idea to try multiple tactics when it comes to generating more leads for your business. Social media, referrals and networking are a great way to connect with homeowners who may be looking for your services. But, your efforts should not stop there.

What if I told you there’s a way you can easily find and connect with homeowners who are looking for roofing contractors right at this moment? That’s exactly how CraftJack can help you. We’re here to help your business grow! See a few reasons why CraftJack’s roofing leads are unique. CONTINUE READING

Responding To Disaster Relief

When you turn on the news, it’s easy to learn more about the many natural disasters that have occurred in the last year. From hurricanes to severe thunderstorms, natural disasters have left many areas of the country wrecked and in need of assistance.

Contractors are in great demand when disaster strikes, not just to help with clean up but to help neighborhoods rebuild. If you live near an area that’s gone through a natural disaster or a pro who’s willing to help, here are a few ways you can use your skills for good. CONTINUE READING

How To Generate More Leads Through Email

Email is a great way to connect with prospective and current customers. Have you tried using email yet as a marketing tactic? While it does take some work to set up, you’ll be happy with the results as it’s a great way for contractors to generate more leads.

You can reach many people through email that you may not be able to speak with on a regular basis about your business. If you’re wondering how you can generate more leads though email, here are a few tips you can use. CONTINUE READING

Where To Find Contractor Jobs

As a contractor, you’re always on the lookout for new jobs. Sometimes this may come easy, but other times, it may be more difficult to locate homeowners looking for your services. However, it’s a job that must be done so your business can be successful.

Regardless of the season, you might be wondering where you can find contractor jobs. The truth is, you can easily find leads near you. Here are a few ideas on where you can find contractor jobs. CONTINUE READING

What Licenses Do Plumbing Pros Need In Texas

Plumbing pros have a unique job that takes plenty of expertise to ensure a job well done. Not only do plumbers have to be skilled at what they do, but they also have to stay on top of local codes and regulations to make sure their business is compliant.

If you’re a plumber in the State of Texas, you must be licensed to do business. To get your license, you must complete a journeyman program where you’ll learn all about the industry. If you’re considering getting your plumbing license in Texas, here’s what you need to know. CONTINUE READING

Landscaping Industry Trends

Though many industries change, landscaping might be one of the trades that have the most frequent fluctuations. After all, preferences and work change with the season, leaving more room for variation.

Not just do homeowner trends change, but your work will differ as well. If you’ve been keeping up with the latest in your area, you may have noticed some nuances already. To round them all up, here are a few popular landscaping industry trends. CONTINUE READING

Lead Generation Do’s & Don’ts

When it comes to lead generation, it’s likely you have a few strategies that work well. But there are a few tactics that you should stay away from, as they can end up wasting your time and hurting your business.

Lead generation is something you’ll always need for your contractor business, so take the time to educate yourself on what you should try to help your business grow as well as what won’t work. Here’s a few contractor do’s and don’ts. CONTINUE READING

Contractor Job Site Checklist

When you’re on the job, you have to manage many tasks. Not just the work you’re doing, but the employees who are assisting and your company’s wellbeing. This can be a lot to keep track of if you’re in the middle of a job.

But taking the right steps will help ensure a successful final product and a happy customer. To help, it’s handy to keep a list of what you’ll need to remember on the job. Here are few notes you should put on your contractor job site checklist that will come in handy when you need it. CONTINUE READING

What Licenses Do Plumbing Pros Need In Illinois?

While every trade is different, some have different rules and regulations. More often than not, this on a state by state basis. For plumbers across the country, they should do their best to understand their local laws when it comes to licensing.

For plumbing pros in Illinois, you must have a license to do business. Here’s what you need to know about an Illinois plumbing business license. CONTINUE READING