Have you ever been in a situation where someone has made the wrong guess at what you wanted to do? It’s a frustrating feeling. Sometimes, pros are put in a situation where they assume the customer wants to continue when they might have other ideas.
That’s why providing excellent customer service is important. It helps to improve customer loyalty and increase the chance of repeat customers. In the video below, Noah explains why you shouldn’t assume the customers next move and what you can do to earn it. CONTINUE READING
Regardless of what type of company you’re a part of, there’s bound to be a situation where as a business owner, you need advice. Especially if you work in an industry where new products and techniques are changing, it’s a good idea to seek out a reliable source of information when needed.
There are many places and people you can turn to when seeking out business advice. Some of them might be people you know and other resources you may have to seek out using online resources. If you’re looking for business advice, here are a few places you might be able to find reliable information. CONTINUE READING
CraftJack is pleased to announce the addition of another new service to the CraftJack Lead Manager. As of today, contractors can sign up for home building leads. CONTINUE READING
For roofing pros, there’s a lot to navigate when you’re a business owner. While you must be skilled in your trade, you should also be an expert at marketing, sales and administration.
While that seems like a lot of work, owning your own roofing business is rewarding and has plenty of benefits. If you’re looking to become a better roofing business owner, we have a few tips that can help. CONTINUE READING
As a contractor in any trade, you know it can be a competitive business. When you receive a lead from any source, you should keep in mind that there are other pros who want their business just as much as you do. So, you must ask yourself the question, how are you different than the rest? CONTINUE READING
CraftJack is pleased to announce the addition of another new service to the CraftJack Lead Manager. As of today, contractors can sign up for waste removal services.
Pools are a luxury item for many homeowners, large and small. Homeowners are seeing more and more value to installing one to their home. However, this is not a DIY project. For a safe and successful pool installation, homeowners must call a pool contractor. Though the work may have seasonal effects, current trends show that business is steady and good for those in the industry.
As a pool pro, you may be wondering what the future of the industry looks like? We have some insights here that should help you plan and prepare for new customers. CONTINUE READING
Small business owners strive for success. However, is there an aspect of your services or business that could be holding you back from giving 100% customer satisfaction?
Consider the last time you’ve used a service. How many times have you said, “They were great… but.” Don’t let your customers say the same about your business. It’s time to figure out what’s holding you back from getting excellent reviews and more referrals. In the video below, Noah shares how you can figure that out for maximum success. CONTINUE READING