Category Archives: Sales & Strategy

What Trade Organizations Do Electrical Pros Need To Know About?

Electrical Equipment

Electrical pros must be knowledgeable in their ever-changing field. With new regulations and technologies, you may not know where to turn to be sure you’re up-to-date. If you can relate, joining an electrical trade organization can help.

Trade organizations and association memberships not only help to educate you on the latest in the industry, but you can win more jobs by adding it to your credentials. See why electrical trade organizations are important and which ones you should know about. CONTINUE READING

Communication Tips To Remember On The Job

Communication Skills You Can Use On The Job

The way you carry yourself on the job speaks volumes about your business. That’s why it’s so important to have clear communication skills. While much of it seems inherent, there are plenty of us that could use a refresher on what great communication really looks like.

For contractors, you’re already wearing many hats and delegating tasks. Communication between you and your employees, as well as you and the homeowner, can lead to a more successful job. Here are a few communication tips that can help. CONTINUE READING

What To Include In Your Plumbing Estimate

What To Include In Your Plumbing Estimate

If you’re in the plumbing industry, you know that estimates are important. Not only do they help the customer get an idea of what the job will cost, but it’s also a representation of your business that can help you win the job.

Whether you’re a seasoned plumbing pro or just starting out, the art of presenting an estimate to your customer can always be improved. Here are a few tips on what to include in your plumbing estimate to help you win the job. CONTINUE READING

Business Tips For Roofing Contractors

Roofing Tips

For roofing pros, there’s a lot to navigate when you’re a business owner. While you must be skilled in your trade, you should also be an expert at marketing, sales and administration.

While that seems like a lot of work, owning your own roofing business is rewarding and has plenty of benefits. If you’re looking to become a better roofing business owner, we have a few tips that can help. CONTINUE READING

Video: How Are You Different?

As a contractor in any trade, you know it can be a competitive business. When you receive a lead from any source, you should keep in mind that there are other pros who want their business just as much as you do. So, you must ask yourself the question, how are you different than the rest? CONTINUE READING

How To Handle Customer Complaints

How To Handle Customer Complaints

For any small business, a customer complaint is bound to happen at some point. While you may go the extra mile to provide the best service to your customers, there could be an incident that’s talked about.

While negative feedback can be discouraging to you and the success of your business, it doesn’t have to be. In fact, if you respond appropriately, it could actually benefit both you and the customer. Here are a few tips to better handle customer complaints to keep your business successful. CONTINUE READING

What Does A Decking Pro Need To Know Before Starting A Business

Starting A Decking Business

Recent trends show the decking industry is busy. People are looking to build new decks or expand on the ones they already have. Homeowners are seeing the value of a deck and wanting that for their home. With this news, you might be considering your own decking business. After all, becoming your own boss is a great thing!

However, before you print those business cards, there are a few things you should know about starting your own company. For the decking industry, it involves some training and ensuring you have the right insurance. Here’s what you need to know before starting a decking business. CONTINUE READING

Video: How To Handle Rejection

How To Handle Rejection

Hearing “no” is never the answer we desire. As contractors, a big part of your business is sales. While it would be great to win every job, sometimes the answer will be no.

However, you don’t have to let rejection get you down. Start by getting comfortable hearing no. Like many other aspects of business, practice makes perfect. In the video below, Noah explains how to handle rejection and negotiate for your benefit. CONTINUE READING

Sales Presentation Matters: Little Touches That Will Help You Win The Job

Sales Presentation Matters

A contracting business is unlike many other industries. However, you must have attributes that will help your business succeed such as financial knowledge, marketing expertise and sales skills. All of this work together to help your business succeed and win more jobs.

Consider the last time you pitched your work to a potential customer. What was your sales presentation like? Were you speaking clearly and confidently? Was your paperwork legible and neat? These are all things to consider when you’re creating a sales presentation. You’ll likely be doing most of this work during the estimate process. If you’re looking to make your business stand out, here are a few ways you can improve your sales presentation. CONTINUE READING

Video: Training For Success

Video_TrainingForSuccess

Greek poet and philosopher Archilochus once said, “We don’t rise to the level of our expectations, we fall to the level of our training.” While you may not often associate Greek philosophy with your contracting business, this quote provides insight on how you can better succeed.

Take a minute to reflect on the expectations you have for your business. Are you hitting your goals? If not, you may want to consider how you can gain more training. In the video below, Noah explains why this is so important. CONTINUE READING