Category Archives: Sales & Strategy

Video: How Are You Different?

As a contractor in any trade, you know it can be a competitive business. When you receive a lead from any source, you should keep in mind that there are other pros who want their business just as much as you do. So, you must ask yourself the question, how are you different than the rest? CONTINUE READING

How To Handle Customer Complaints

How To Handle Customer Complaints

For any small business, a customer complaint is bound to happen at some point. While you may go the extra mile to provide the best service to your customers, there could be an incident that’s talked about.

While negative feedback can be discouraging to you and the success of your business, it doesn’t have to be. In fact, if you respond appropriately, it could actually benefit both you and the customer. Here are a few tips to better handle customer complaints to keep your business successful. CONTINUE READING

What Does A Decking Pro Need To Know Before Starting A Business

Starting A Decking Business

Recent trends show the decking industry is busy. People are looking to build new decks or expand on the ones they already have. Homeowners are seeing the value of a deck and wanting that for their home. With this news, you might be considering your own decking business. After all, becoming your own boss is a great thing!

However, before you print those business cards, there are a few things you should know about starting your own company. For the decking industry, it involves some training and ensuring you have the right insurance. Here’s what you need to know before starting a decking business. CONTINUE READING

Video: How To Handle Rejection

How To Handle Rejection

Hearing “no” is never the answer we desire. As contractors, a big part of your business is sales. While it would be great to win every job, sometimes the answer will be no.

However, you don’t have to let rejection get you down. Start by getting comfortable hearing no. Like many other aspects of business, practice makes perfect. In the video below, Noah explains how to handle rejection and negotiate for your benefit. CONTINUE READING

Sales Presentation Matters: Little Touches That Will Help You Win The Job

Sales Presentation Matters

A contracting business is unlike many other industries. However, you must have attributes that will help your business succeed such as financial knowledge, marketing expertise and sales skills. All of this work together to help your business succeed and win more jobs.

Consider the last time you pitched your work to a potential customer. What was your sales presentation like? Were you speaking clearly and confidently? Was your paperwork legible and neat? These are all things to consider when you’re creating a sales presentation. You’ll likely be doing most of this work during the estimate process. If you’re looking to make your business stand out, here are a few ways you can improve your sales presentation. CONTINUE READING

Video: Training For Success

Video_TrainingForSuccess

Greek poet and philosopher Archilochus once said, “We don’t rise to the level of our expectations, we fall to the level of our training.” While you may not often associate Greek philosophy with your contracting business, this quote provides insight on how you can better succeed.

Take a minute to reflect on the expectations you have for your business. Are you hitting your goals? If not, you may want to consider how you can gain more training. In the video below, Noah explains why this is so important. CONTINUE READING

Window & Door Industry Trends

Whether it’s a new home remodel or a simple update, homeowners will always need windows and doors. This is a good thing for contractors in the industry. But like any trade, the window and door industry can change seasonally and yearly depending on trends.

Innovations in the trade and the current political climate has led to many experts rethinking the way window and door pros work. Nevertheless, the demand is high for your professional work. See current industry trends and how you can better prepare for the future of your window and door business. CONTINUE READING

Aikido Your Business

Aikido Your Business_Video

Your business is constantly moving and changing. How do you deal with the changes that come your way? Do you push forward and use the momentum for success? Or do you become disorganized and loose focus.

If you’ve ever studied the practice of Aikido, you may notice some similarities with your business. Aikido is a Japanese art of self-defense that uses the opponent’s motions in their technique. One of the goals of Aikido is creating harmony. In the video below, Noah shares how your business and the practice of Aikido are more alike than you think and how you can apply the methodology to be successful. CONTINUE READING

Tips To Leave A Perfect & Professional Voicemail

Tips To Leave a Perfect Voicemail

The phone rings, rings again and then you hear the answering machine. Do you know what to say? This scenario is frequent for contractors who are trying to win the job. Crafting the perfect voicemail can help not only get you the call back but also win you the job.

However, this is easier said than done. Voicemails should be short and sweet, but should also express everything you need to say and more. If you want to start winning more jobs, it’s time to discover how you can leave a perfect and professional voicemail to potential customers. CONTINUE READING

What Trade Organizations Do Remodeling Pros Need To Know About

Interior illustration sketches with color swatches

Remodeling contractors are unique. While they must have a practical skill set, they must also be well-organized and have a great understanding of all that needs to be done to complete a job. Remodeling pros are often constantly learning about new tricks and techniques to improve your business.

If you’re a remodeling pro, you’re juggling a lot of roles at once. For support, many turn to remodeling trade organizations to learn and connect with other like-minded contractors. If you’ve been on the fence about joining a trade organization, here are a few reasons why you should become a member and what associations might be best for you. CONTINUE READING