As a part of the CraftJack team, I’m proud to say I get to work with some truly wonderful people. Each of my coworkers brings something unique to the CraftJack office. This week, I want to highlight the account management team. They are here to help you when you need it.
From pausing your account to sharing helpful business advice, learn more about our account managers and why this team is one of the many ways that CraftJack is unique.
From dedicated account managers to our Speed-To-Call discount, there are many ways CraftJack is here to help your business succeed. Sign up for CraftJack today to start receiving leads in your area.
What Do Account Managers Do?
If you’ve been in touch with CraftJack, you’ve likely spoken with your dedicated account manager. Every day, the team comes in to support you and your growing business.
“CraftJack account managers are the best resources for helping pros get the most out of the service,” Alex Orfanos, account manager, said. “We’re here to help. Many of our clients are new to lead generation, and we can help pros get up and running smoothly. Even for contractors who are experienced with lead generation, we can help maximize results, too.”
When you sign up with CraftJack, you’ll be in touch with your personal account manager, who will work with you directly. Having a dedicated account manager will allow you to get familiar, so they understand and can help out with your individual business needs.
“Three things that define the account management team: we’re easy to work with, we want you to be successful, and we’re also bilingual,” Orfanos said.
How Your Account Manager Can Help You?
But what can account managers help with? “We can assist with things such as small admin help on your account all the way up to macro-strategies for your lead generation best practices,” Peter Swanson, senior account manager- team lead, said. “We also function as technical help for our customers who prefer to speak with a representative.”
Here are some things your account manager can assist with:
- Pausing your account
- Understanding the Lead Manager tools or Pro app
- Resources to get more leads
- Requesting a credit
- Answering questions about your account or the company
- Setting your service area
Why Our Account Managers Are The Best
As you can see, the CraftJack account managers genuinely stand out from the rest when it comes to customer service. They are here to help you succeed, and a lot of that comes from the teamwork they’ve built upon and dedication to their work.
“The account management team for CraftJack is a tight-knit team,” Swanson said. “We pride ourselves on being a personable resource for customers. We have found the right balance of having enough account managers to make sure we can assist our customers, but we are also small enough where our customers can work directly with their personal account manager if they would like to.”
Connecting With Your Account Manager
When you sign up with CraftJack, you should connect with your account manager within the first few days of signing up. As you continue to use CraftJack for lead generation, it’s important to stay in contact with your account manager.
“Pros that work regularly with an account manager have better results than those that don’t,” Orfanos said. “So, if you’re curious about how a CraftJack account manager can help, please get in touch today!”
Having a dedicated account manager for your business is a great benefit we offer here at CraftJack. If you haven’t connected with your account manager yet, do so today!
Looking for more information on what makes CraftJack unique? Read The CraftJack Way: Focused Exclusively On Your Trades.