As a member on a number of contractor forums, it seems that every day another user posts the same question: “What is the best lead generation site for contractors” or “Has anyone tried?”
These types of posts tend to get replies ranging from flattering to furious. XYZ Contractor swears by a company while ACME Contractor swears AT the same company and Joe The Plumber damns ALL lead generation companies to hell.
So, who should you listen to?
Even the best contractor in the world will eventually receive a mediocre review online. Perhaps a mistake was made on a job site, a customer misunderstood the scope of a project, or a client simply felt dissatisfied with a project outcome for either legitimate or illegitimate reasons. Regardless of the cause, negative online reviews can seem like a scarlet letter, bringing attention to a poor customer opinion in a way that can diminish praise in the future.
So, does reputation matter online? It would be easy if the answer was no, but public perception on the web can mean everything. For companies with a lot of excellent reviews, a single bad review won’t rock the boat substantially. However, newer companies or those with a growing internet presence may have their online reputation significantly damaged with a single one-star response. When customers see a bad review ranting about anything from poor performance to lacking customer service, they may be inclined to head for the hills. However, one bad review — or even a few bad reviews — isn’t the end of the world. By taking steps to address reputation management, you can keep your contracting business looking its very best.
Do you know what your customers are saying about you online? Sign up for CraftJack’s Reputation Manager to have access to all the tools you need.
El 2020 fue un año inédito con todos los sucesos relacionados a la pandemia y todos aquellos retos presentados por nuestras vidas cotidianas, es imposible creer que podríamos haber predicho lo que iba a suceder. Pero con los grandes avances que trae el 2021, podemos pronosticar que habrá un crecimiento económico que beneficiará de formas distintas a las empresas contratistas que apenas estén pensando en impulsar un crecimiento empresarial o bien que ya lo tengan planeado desde hace un tiempo. Pero ¿Cómo puede un contratista hacer crecer su negocio en el 2021 con todos los retos que pudieran presentarse en un mundo que ya no es el mismo de hace un año?
Para poder dar una respuesta a esa pregunta hemos compilado la siguiente lista de consejos prácticos para impulsar el crecimiento de su empresa en el 2021. ¿Quiere saber más acerca de cómo hacer crecer su negocio en el 2021? En CraftJack le podemos ayudar a alcanzar su meta de crecimiento. ¡Pregúntenos como!
For as long as business has been a thing, most companies have approached customer service from a reactive perspective. That is, they respond to consumer queries, concerns and issues as they arise. The digital revolution means people have increased access to a greater number of products and services than ever — which also means a more competitive marketplace.
Are you ready to find more customers in your area? Sign up with CraftJack today.
How do you face your business challenges? We believe that nothing should hold you back from success. From slower seasons to not winning a job you were hoping to land, we’re here to help you navigate and get back on track.
When was the last time you thought about your business goals? A successful pro has always them in mind. From completing follow-up calls to getting 5-star reviews, having your goals top of mind will make sure you’re taking the steps to achieve them. CONTINUE READING
Ways To Grow Your Business In 2021
After a year of upheaval, 2021 promises to offer plenty of opportunity to expand your company and build your customer base. If you’re trying to grow your business this year, there are a few simple things you can do to land more jobs and make this your most profitable year yet.
You can grow your small business with CraftJack this year. Sign up today.
Are you ready to reach new heights with your business? We believe you can overcome your speedbumps, navigate your roadmap and so much more.
Here at CraftJack, we want to see our pros succeed. We believe that there are limitless possibilities to reach your business goals. So when we hear of one of our members really going the distance with their business, we have to share.
Seal Pro Painting is a business that has really put no limits to its success. They have a unique focus on customer service and employee appreciation that really sets them apart. We chatted with Branden Sewell, owner of Seal Pro Painting, to hear more about their business. Read about how they’ve partnered with CraftJack on their journey to success.
Join our network of talented pros. Sign up with CraftJack today and grow your business.
In a digital world, it’s now more important than ever to be cultivating reviews online from happy customers. And the number of reviews matters. According to a 2020 BrightLocal study, “customers require a business to have 40 online reviews before they trust their average star rating.”
If you haven’t done so before, look at your online reviews and your star rating. Online reviews present endless possibilities for new and repeat business; they’re an invaluable part of any contractor business. Make 2021 the year of no limits when it comes to positive reviews.