Contractor Spotlight: Ace Handyman Services – Lake Norman

CraftJack Testimonial

“Autograph your work with excellence,” is a lesson we can all learn from Regina Scronce, team coordinator at Ace Handyman Services – Lake Norman. In everything this team does, they strive for excellence; within their business, for their customers, and their employees. That is why we’re proud to feature Ace Handyman Services – Lake Norman as a featured CraftJack contractor.s

Scronce shared with us a bit about her business and how CraftJack is helping them on the journey to success. See what advice they have to share.

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CraftJack: Tell me about your business and what you provide your customers? What makes your business unique?

Regina Scronce, team coordinator at Ace Handyman Services – Lake Norman: ​We provide handyman & remodeling services. We feel we are unique being that we can do anything from changing a light bulb to a full house renovation. 

CraftJack: What are your business goals for the year, how do you hope to grow?

Scronce: ​We hope to build relationships within our clientele to become the family’s “craftsman” for repeat business. 

CraftJack: How have you used CraftJack to grow your business? ​

Scronce: We use Craftjack as a lead source we have won several bigger projects from CraftJack.

CraftJack: What has helped make you successful? 

Scronce: ​Quality work, which earns us word-of-mouth referrals.

CraftJack: What advice do you have for others?

Scronce: Every job is a self-portrait of the person who did it. Autograph your work with excellence.

CraftJack: What about your work do you find challenging?

Scronce: ​You’re not always going to make each person happen, some people are going to complain no matter what.  How do you overcome it? We listen try to resolve the issue best we can, we use these times as a training growing experience.

CraftJack: What do “no limits” mean to you in terms of your business goals?​

Scronce: Reach for the stars, because the sky is the limit. Go big or go home. We are going to do our best to serve the counties we service and make each project as easy as possible for the homeowner as well as our Ace Handyman Team.