As a business owner, you face a number of challenges every day. This can take your focus away from the business of getting new jobs and growing your business.
From administrative tasks to customer follow up chances are somethings are just slipping through the cracks. But how do you fix the issue? What do you do when you aren’t ready to grow your staff? Hire a virtual assistant- it might be the best thing you do to grow your business.
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What Is A Virtual Assistant?
A virtual assistant, or VA, is generally a self-employed individual who provides assistance to clients remotely. They provide and help with professional administrative duties or technical tasks remotely from a home office. They help businesses with a variety of tasks and are an added line of support for you and your team.
Your Weaknesses Become Your Strengths
How many times a day do you have to stop what you are doing to make a phone call? What if you missed a call and that was your one chance to speak to a lead? By hiring a virtual assistant, you can have someone dedicated to answering the phone and never miss out on a lead.
A VA can take messages, answer simple questions, schedule follow up calls and site visits. This frees up your time and keeps you focused on the task at hand and finishing on schedule. With a VA, the things that were once holding you back are now the things that are helping your business grow.
When Hiring Someone Full Time Isn’t An Option
Hiring a full-time or part-time employee can be expensive and stressful. Between benefits, pay, and managing new employees, most businesses aren’t in a place where they can hire someone to join the team. With a VA you can work out a system that works for you and your business like only paying for set a number of hours a week. This means that you don’t have to sacrifice your business needs to pay a full-time employee when maybe you only need someone for 5-10 hours a week.
Keep in mind that most VA’s are small businesses themselves. They have experience with several industries and know the importance of customer service. At the end of the day, you are their client and want to keep you happy.
Balance Work & Personal Time
After a long day on the job, the last thing you want to do is return voicemails and call leads. Between working on the job and admin work, you’ll be working far more hours than the average job. If you only work Monday through Friday, you are looking at a 60-hour workweek. This is where hiring someone can be extremely helpful.
With a virtual assistant, they can have all your phone call appointments set up and all your voicemails returned. Imagine your new VA having all your estimates set on your calendar a few days in advance.
Set Your Business Apart
Virtual assistants can make your business look more professional because you have a dedicated person your customers and clients can speak with. As your customer service frontline, help your sales to new leads and answer some of those more frequently asked questions all businesses get.
Virtual assistants aren’t just for answering phones. A good VA can help you set up a calendar system that works for you and your business so you can maximize your time on the job. They can also remind customers about upcoming appointments and confirm times, making sure your next site visit goes smoothly and starts on time.
So whether you need someone to handle all of your admin work or just one or two things for a few hours a week or are looking to fill a part-time position a VA is a great investment for a growing business. You’ll be able to spend more time working on the things that matter without having to ignore the needs of your business. Your business has unique needs and virtual assistants can you help address them.
Looking for more tips on how to be a successful small business owner? Read Where To Find Business Advice for more.