Category Archives: Reputation Manager

How Do I Fix My Online Reputation?

How Do I Fix My Online Reputation?

Even the best contractor in the world will eventually receive a mediocre review online. Perhaps a mistake was made on a job site, a customer misunderstood the scope of a project, or a client simply felt dissatisfied with a project outcome for either legitimate or illegitimate reasons. Regardless of the cause, negative online reviews can seem like a scarlet letter, bringing attention to a poor customer opinion in a way that can diminish praise in the future.

So, does reputation matter online? It would be easy if the answer was no, but public perception on the web can mean everything. For companies with a lot of excellent reviews, a single bad review won’t rock the boat substantially. However, newer companies or those with a growing internet presence may have their online reputation significantly damaged with a single one-star response. When customers see a bad review ranting about anything from poor performance to lacking customer service, they may be inclined to head for the hills. However, one bad review — or even a few bad reviews — isn’t the end of the world. By taking steps to address reputation management, you can keep your contracting business looking its very best.

Do you know what your customers are saying about you online? Sign up for CraftJack’s Reputation Manager to have access to all the tools you need.

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Responding To Negative Reviews

Responding to Negative Reviews

There are many things a contractor has to do to continue getting clients. One of these ensuring their online reputation stays intact. Knowing how to respond to negative reviews is important because it’s inevitable that negative reviews will come at some point in their career. CraftJack is here to help businesses track their online presence. Contact us today to find out how our reputation management can help your business. CONTINUE READING

How A Negative Reputation Impacts Your Business

 

How a Negative Reputation Impacts Your Business

Contractors rely heavily on reviews and referrals to get new business. For many contractors, this happens without any issues. Unfortunately, some professionals find that customers have left negative reviews online about their company. This leaves them wondering how to get rid of a bad reputation online. One tool they can count on is the Reputation Manager from CraftJack. Contact us to find out more about this service. CONTINUE READING

How to Protect Your Online Reputation

 

How to Protect Your Online Reputation

Your company’s online reputation is incredibly important, because around 93% of potential customers will check reviews before they decide to work with a contractor. Showing people who search for services in your area that you’re a reputable company that stands behind its work can help you branch out to new customers. Check out the Reputation Manager service from CraftJack if you’re interested in protecting your online presence without taking time away from running your business. CONTINUE READING

How Online Reputation Management Works

How Online Rep Management Works

How Online Reputation Management Works

Online reputation management means more than just looking at star ratings on Yelp or reviews on Angie’s List. If you’re a modern contractor, managing your online reputation can be an important way to promote your business and protect its image so you can draw in more clients and increase your revenue. Here’s what you need to understand about this important strategy for maintaining an effective internet presence.

The CraftJack Reputation Manager helps your business manage its online reputation by reducing negative reviews, improving local search rankings, and increasing customer loyalty. Explore the CraftJack Reputation Manager’s innovative features to learn how we can help your business take the next step toward success. CONTINUE READING

How To Respond To Google Reviews

How to Respond to Google Reviews

Responding to Google reviews is vital to connecting with your clients. It’s an important part of managing Google reviews because it provides clients with feedback and shows continued interest in the services you provided. Learning how to respond to Google reviews increases the chance that a prospective client will purchase your services and encourages continued use of your products.

CraftJack can help you manage your Google reviews and online business profile. Get started today.

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Manage Your Google Reviews

 

Manage Your Google Reviews

More and more people today use the internet to find the services they need. Having a Google Business profile is critical for your business because it allows your site to show up in relevant searches. Your business profile is a landing page for your prospective clients. It shows them your services, reviews, contact info, and a link right to your main website so they can find exactly what they need. CraftJack can help you build your online reputation and increase traffic to your site. Get started today. CONTINUE READING

Why Is Reputation Management Important?

Why Is Reputation Management Important

When individuals needed contractors, they used to flip through the Yellow Pages to find a local business or asked their neighbors and friends for recommendations. Today, they simply plug the services they need into Google and look for a local listing. If your business doesn’t have an online presence, you may miss new and vital connections with your clients. CraftJack can help your business flourish with an online reputation management tool. Get started today.  CONTINUE READING

How Online Reputation Management Works

How To Manage Your Online Reputation

Online reputation management means more than just looking at star ratings on Yelp or reviews on Angie’s List. If you’re a modern contractor, managing your online reputation can be an important way to promote your business and protect its image so you can draw in more clients and increase your revenue. Here’s what you need to understand about this important strategy for maintaining an effective internet presence.

The CraftJack Reputation Manager helps your business manage its online reputation by reducing negative reviews, improving local search rankings, and increasing customer loyalty. Explore the CraftJack Reputation Manager’s innovative features to learn how we can help your business take the next step toward success. CONTINUE READING